FAQ’s
How can I register my MEPCO complaint?
For customer help, MEPCO launched a complaint service center. Either online or physically by visiting the office or phone call.
From where can I find my concerning customer service officer?
Dear valued customer, you can find in column No. 34 of the consumer electricity bill. Division name is written, where you’re concerned customer services sits in the office. You can contact me, and details are available.
I have been receiving a heavy bill for the last few months. Is it possible to trim my costs?
You have to give details about how many watts are consumed in electrical devices or how many electricity units are consumed in a particular time period.